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-   -   Minion wont open at all. (https://www.esoui.com/forums/showthread.php?t=6310)

metruzanca 05/29/16 06:57 AM

Minion wont open at all.
 
Before yesterday minion worked fine. Yesterday though it suddenly stopped working. :mad:
I had several issues reinstalling it so i, delete every trace of it on my pc.
Now i installed the 64bit 3.0.0 version, and it installed correctly. But it just wont open...
I can see its running in the task manager.
http://puu.sh/p950q/f33b99a4c0.jpg
http://puu.sh/p94Y7/57bf3f392c.jpg

I have no clue whats causing it.
I run COMODO anti-virus (I know, not the best i could run), and its currently completely disabled.
http://puu.sh/p954v/73c98d3a0f.png

Anyone have any ideas? :(

Dolby 05/29/16 07:05 AM

Can you attach your minion.xml and minion0.log? Its possible minion is positioned off the screen and it saves that position in the minion.xml

ratrat81 05/31/16 03:14 PM

2 Attachment(s)
Quote:

Originally Posted by Dolby (Post 27174)
Can you attach your minion.xml and minion0.log? Its possible minion is positioned off the screen and it saves that position in the minion.xml

I'm having the exact same problem, this is my minion.xml and minion0.log

Dolby 05/31/16 03:19 PM

Quote:

Originally Posted by ratrat81 (Post 27217)
I'm having the exact same problem, this is my minion.xml and minion0.log

Looking at your log something is preventing Minion from accessing our CDN...

Code:

May 31, 2016 11:27:55 PM gg.minion.util.FeedClient$HeadThread run
FINE: Ping Status for http://api.mmoui.com/: 403
May 31, 2016 11:27:57 PM gg.minion.util.FeedClient$HeadThread run
FINE: Ping Status for http://cdn.mmoui.com/: 403

Can you see this Minion logo picture (follow the link)? : http://cdn.mmoui.com/img/minion3-box-middle.png

What security software or firewall software are you running?

ratrat81 05/31/16 03:42 PM

Quote:

Originally Posted by Dolby (Post 27218)
Looking at your log something is preventing Minion from accessing our CDN...

Code:

May 31, 2016 11:27:55 PM gg.minion.util.FeedClient$HeadThread run
FINE: Ping Status for http://api.mmoui.com/: 403
May 31, 2016 11:27:57 PM gg.minion.util.FeedClient$HeadThread run
FINE: Ping Status for http://cdn.mmoui.com/: 403

Can you see this Minion logo picture (follow the link)? : http://cdn.mmoui.com/img/minion3-box-middle.png

What security software or firewall software are you running?

I'm using Windows Firewall and i dont have an antivirus installed, i cant see the logo or anything when i open Minion but inside the game all the add ons are working but out of date due to the main eso update, problem is i cant open the program to update the add ons or to install new ones.

Dolby 05/31/16 03:45 PM

I am wondering if that link in my post above works for you? If you click it do you see anything?

ratrat81 05/31/16 03:47 PM

Quote:

Originally Posted by Dolby (Post 27220)
I am wondering if that link in my post above works for you? If you click it do you see anything?

yes it opens normally and i can see the logo

Dolby 05/31/16 04:00 PM

Quote:

Originally Posted by ratrat81 (Post 27219)
I'm using Windows Firewall and i dont have an antivirus installed, i cant see the logo or anything when i open Minion but inside the game all the add ons are working but out of date due to the main eso update, problem is i cant open the program to update the add ons or to install new ones.

Can you try disabling windows firewall temporarily so we can see if that might be blocking Minions access? The error is http 403 forbidden on both the api and cdn url Minion uses. So something is blocking Minion from accessing those URL's on your system. It doesn't seem to be blocking your browser so thats why I am wondering if its the firewall.

- Click start and type 'firewall' into the 'search program files' input field.
- Select 'windows firewall' from the list.
- Click 'turn windows firewall on or off'
- Under 'Home' turn off windows firewall
- Under 'Public' turn off windows firewall
- Restart Minion and see if it works?

- If it works you can add Minion to your firewall white list. Just click on 'allow a program or feature through windows firewall'.
- click on 'allow another program'
- select 'Minion' from the list.
- click 'Add'
- re-enable your firewall

ratrat81 05/31/16 04:07 PM

Quote:

Originally Posted by Dolby (Post 27222)
Can you try disabling windows firewall temporarily so we can see if that might be blocking Minions access?

- Click start and type 'firewall' into the 'search program files' input field.
- Select 'windows firewall' from the list.
- Click 'turn windows firewall on or off'
- Under 'Home' turn off windows firewall
- Under 'Public' turn off windows firewall
- Restart Minion and see if it works?

- If it works you can add Minion to your firewall white list. Just click on 'allow a program or feature through windows firewall'.
- click on 'allow another program'
- select 'Minion' from the list.
- click 'Add'
- re-enable your firewall

I did that right now and it didn't work and i added Minion to the white list anyway


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