Quantcast [BUG] Unable to get past splash screen / Proxy Involved - ESOUI
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05/07/14, 09:44 PM   #1
EmeraldEyes
Join Date: May 2014
Posts: 1
[BUG] Unable to get past splash screen / Proxy Involved

I am unable to get past the splash screen. Recently re-imaged my computer but I have had this issue for since beta when I first tried installing.

I have tried:
  • disabling my chrome addons
  • checking for any winsock providers interfering
  • reinstalling
  • deleting the minion.xml
  • changing my defauly browser to not chrome
  • disabling my firewall
  • praying to the all the Aedra and Daedra

I feel this is likely a proxy issue is IPV6 but preventing minion from connecting to the internet but I have no idea how to fix that. My apartment complex uses a proxy of some description and a domain based authentication.

Anyone have any suggestions on how to fix this?




OS is Windows 7 Enterprise.

minion0.log
<?xml version="1.0" encoding="windows-1252" standalone="no"?>
<!DOCTYPE log SYSTEM "logger.dtd">
<log>
<record>
<date>2014-05-08T00:27:04</date>
<millis>1399519624063</millis>
<sequence>0</sequence>
<logger>com.zam.minion.Minion</logger>
<level>FINE</level>
<class>com.zam.minion.Minion</class>
<method>start</method>
<thread>14</thread>
<message>Font: Font[name=Interstate Mono, family=Interstate Mono, style=Regular, size=20.0]</message>
</record>
<record>
<date>2014-05-08T00:27:04</date>
<millis>1399519624574</millis>
<sequence>1</sequence>
<logger>com.zam.minion.controller.MinionController</logger>
<level>FINE</level>
<class>com.zam.minion.controller.MinionController</class>
<method>initWindowControls</method>
<thread>14</thread>
<message>Controls initialized.</message>
</record>

minion.xml
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<minion>
<config-version>2</config-version>
<version>2.0.0-SNAPSHOT</version>
<build>ecf4a24aa5f225e936d434f4917fae0492b072fd</build>
<client>
<concurrent-updates>2</concurrent-updates>
<game-scan-depth>4</game-scan-depth>
</client>
<user>
<ga-user-id>e5c9de4d-6149-4e5c-a218-a0e0f3fbd73e</ga-user-id>
</user>
</minion>
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05/08/14, 09:57 AM   #2
Dolby
Every day I'm shuffling
 
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Premium Member
WoWInterface Admin
Join Date: Feb 2004
Posts: 1,130
Looking at your log it looks like it was able to download the font from our CDN. Normally font = null if it can't connect to the internet at all in the log file. The domain that Minion connects to is .mmoui.com over port 80 and 443, so please check any blacklists you may have. Minion downloads the font over port 80 but the API communication is 443 so maybe port 443 is closed on your end? Or the proxy is doing something?

So you are using a proxy that is using IPV6? How are you connecting to the proxy? Are you using an app? browser config? etc?

Last edited by Dolby : 05/08/14 at 10:00 AM.
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