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05/29/16, 06:57 AM   #1
metruzanca
Join Date: May 2016
Posts: 1
Unhappy Minion wont open at all.

Before yesterday minion worked fine. Yesterday though it suddenly stopped working.
I had several issues reinstalling it so i, delete every trace of it on my pc.
Now i installed the 64bit 3.0.0 version, and it installed correctly. But it just wont open...
I can see its running in the task manager.
http://puu.sh/p950q/f33b99a4c0.jpg
http://puu.sh/p94Y7/57bf3f392c.jpg

I have no clue whats causing it.
I run COMODO anti-virus (I know, not the best i could run), and its currently completely disabled.
http://puu.sh/p954v/73c98d3a0f.png

Anyone have any ideas?
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05/29/16, 07:05 AM   #2
Dolby
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Can you attach your minion.xml and minion0.log? Its possible minion is positioned off the screen and it saves that position in the minion.xml
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05/31/16, 03:14 PM   #3
ratrat81
Join Date: Aug 2014
Posts: 4
Originally Posted by Dolby View Post
Can you attach your minion.xml and minion0.log? Its possible minion is positioned off the screen and it saves that position in the minion.xml
I'm having the exact same problem, this is my minion.xml and minion0.log
Attached Files
File Type: xml minion.xml (466 Bytes, 507 views)
File Type: log minion0.log (2.1 KB, 412 views)
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05/31/16, 03:19 PM   #4
Dolby
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Originally Posted by ratrat81 View Post
I'm having the exact same problem, this is my minion.xml and minion0.log
Looking at your log something is preventing Minion from accessing our CDN...

Code:
May 31, 2016 11:27:55 PM gg.minion.util.FeedClient$HeadThread run
FINE: Ping Status for http://api.mmoui.com/: 403
May 31, 2016 11:27:57 PM gg.minion.util.FeedClient$HeadThread run
FINE: Ping Status for http://cdn.mmoui.com/: 403
Can you see this Minion logo picture (follow the link)? : http://cdn.mmoui.com/img/minion3-box-middle.png

What security software or firewall software are you running?
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05/31/16, 03:42 PM   #5
ratrat81
Join Date: Aug 2014
Posts: 4
Originally Posted by Dolby View Post
Looking at your log something is preventing Minion from accessing our CDN...

Code:
May 31, 2016 11:27:55 PM gg.minion.util.FeedClient$HeadThread run
FINE: Ping Status for http://api.mmoui.com/: 403
May 31, 2016 11:27:57 PM gg.minion.util.FeedClient$HeadThread run
FINE: Ping Status for http://cdn.mmoui.com/: 403
Can you see this Minion logo picture (follow the link)? : http://cdn.mmoui.com/img/minion3-box-middle.png

What security software or firewall software are you running?
I'm using Windows Firewall and i dont have an antivirus installed, i cant see the logo or anything when i open Minion but inside the game all the add ons are working but out of date due to the main eso update, problem is i cant open the program to update the add ons or to install new ones.
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05/31/16, 03:45 PM   #6
Dolby
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I am wondering if that link in my post above works for you? If you click it do you see anything?
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05/31/16, 03:47 PM   #7
ratrat81
Join Date: Aug 2014
Posts: 4
Originally Posted by Dolby View Post
I am wondering if that link in my post above works for you? If you click it do you see anything?
yes it opens normally and i can see the logo
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05/31/16, 04:00 PM   #8
Dolby
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Originally Posted by ratrat81 View Post
I'm using Windows Firewall and i dont have an antivirus installed, i cant see the logo or anything when i open Minion but inside the game all the add ons are working but out of date due to the main eso update, problem is i cant open the program to update the add ons or to install new ones.
Can you try disabling windows firewall temporarily so we can see if that might be blocking Minions access? The error is http 403 forbidden on both the api and cdn url Minion uses. So something is blocking Minion from accessing those URL's on your system. It doesn't seem to be blocking your browser so thats why I am wondering if its the firewall.

- Click start and type 'firewall' into the 'search program files' input field.
- Select 'windows firewall' from the list.
- Click 'turn windows firewall on or off'
- Under 'Home' turn off windows firewall
- Under 'Public' turn off windows firewall
- Restart Minion and see if it works?

- If it works you can add Minion to your firewall white list. Just click on 'allow a program or feature through windows firewall'.
- click on 'allow another program'
- select 'Minion' from the list.
- click 'Add'
- re-enable your firewall

Last edited by Dolby : 05/31/16 at 04:06 PM.
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05/31/16, 04:07 PM   #9
ratrat81
Join Date: Aug 2014
Posts: 4
Originally Posted by Dolby View Post
Can you try disabling windows firewall temporarily so we can see if that might be blocking Minions access?

- Click start and type 'firewall' into the 'search program files' input field.
- Select 'windows firewall' from the list.
- Click 'turn windows firewall on or off'
- Under 'Home' turn off windows firewall
- Under 'Public' turn off windows firewall
- Restart Minion and see if it works?

- If it works you can add Minion to your firewall white list. Just click on 'allow a program or feature through windows firewall'.
- click on 'allow another program'
- select 'Minion' from the list.
- click 'Add'
- re-enable your firewall
I did that right now and it didn't work and i added Minion to the white list anyway
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