Hanging at splash screen (not load progress) screen

[BlackBear]

The program is stuck on loading screen.

I have tried re-installing, launching as admin and checked that I have terminated all other instances of minion.exe before I opened it up again but it is still stuck on loading.

I play ESO on the EU server and I have checked that the addon folder is placed correctly.

Any solution?

EDIT: XML and LOG

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<minion>
<version>2.0.0-SNAPSHOT</version>
<build>5c59675783f8c363bb0ea514033e4d14e89b65d6</build>
<client>
<concurrent-updates>2</concurrent-updates>
<game-scan-depth>4</game-scan-depth>
</client>
<user>
<ga-user-id>aecaf15f-6e20-48ac-9a61-26376c392a73</ga-user-id>
<access-token>6441edc1c401aaf3050e198083bbc9544d556efd</access-token>
<refresh-token>bc8f0c835f0bb08d6e0bed1d330f16af7aaa9ae6</refresh-token>
<login-id>[email protected]</login-id>
</user>
<games>
<game addon-path="C:\Users\BBC\Documents\Elder Scrolls Online\liveeu\AddOns" auto-update="false" game-id="ESO" unique-game-id="ESO-1">
<addons>

<addon md5="fcfe317e963c5551afbc9883ea700268" ui-version="1.1.3" uid="80"/>
<addon md5="94c189520b60b73df42526dc5b7a4ee5" ui-version="1.3" uid="25"/>
<addon md5="a2d6446f674de3d2db3d6392397325db" ui-version="1.8" uid="106"/>
<addon md5="b468fdba25f2cd1d5ff32b85ec40cfa8" ui-version="1.02" uid="210"/>
<addon md5="364e3d6de58d07c020cc01f1d888b52e" ui-version="0.2.4" uid="286"/>
<addon md5="3c334303615d17f7e50d105c388a5b0e" ui-version="1.22" uid="189"/>
<addon md5="901c241c263a5912965e21ce15a35345" ui-version="0.4.4" uid="81"/>
<addon md5="728f4901c0ff3682b04e240f027d7ddc" ui-version="1.2" uid="131"/>
<addon md5="2bd097addadcf4c47b513287b7955960" ui-version="1.2" uid="151"/>
<addon md5="283895b65b06a883971e6e0e3db3631e" ui-version="0.1.8" uid="2"/>
<addon md5="e6311ea220f2d809a14d3f56aa70f2e1" ui-version="0.4.1b" uid="245"/>
<addon md5="95a582c51fe4b8b40853e4d0fdeac453" ui-version="1.0a1" uid="63"/>
<addon md5="4369d54d20896c9225cbb6d9d2ffb6fd" ui-version="1.0.2" uid="39"/>
<addon md5="d20fd08d1147bc22ebcffd965240a6dc" ui-version="1.1.0b" uid="65"/>
</addons>
</game>
</games>
</minion>

[Dolby]

Hello there your log and minion.xml show you are running Minion 2.0.7. Try uninstalling Minion, download the latest version 2.0.9 from http://minion.mmoui.com and install it. If you still have problems please post your new minion.log, version 2.0.9 has greatly increased the error logging so we can better tell what is going on.

[BlackBear]

Hello sorry for the late reply

I have uninstalled the old version and installed the new following your link.

The problem persists. I can't find it on the program list but I can find minion.exe under processers.

I can't find the .minion folder any more either. I guess it is because I can't start up the program.

[Dolby]

So you dont get the loading progress window any more when you click the Minion icon? Do you get any errors?

Were there any errors during install? Did the install get to the last screen where it asks you if you would like to start up Minion?

[BlackBear]

I don't get any loading progress it is stuck on the start up screen.

I get no errors, but when I re-installed it, it gave me an error type. It asks me if I cant to install VC++ redistributable package and I click yes.

I install it in my folder:
C:\Users\"USER"\AppData\Local\Minion

It gives me the error code:

PLEASE RESOLVE THE FOLLOWING
A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.

I continue to install anyway and nothing happens.
I'll try and update the visual package.

EDIT: Does it mean I have to uninstall any Visual C++ after 2010?

[Aluluei]

I am having the exact same problem, including the message about Visual C++ versions. Tried uninstalling/reinstalling/running as admin, but the infinite loading screen persists.