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If this was a "bug", as it has been so generously monikered, ZOS has had a great many hours to announce and make apology for the accidental disruption and deletion of data caused by their programming error, the User Account "" error. Nothing has been said.
This was no accidental oversight on the part of Zenimax. The "@nothingHereNow" combined with the borderline draconian additional TOS along with no API being delivered and utter and complete disregard of of basic industry standard of deprecation of functions (and more) - this wasn't an accident. At best, you can call it massive systemic corporate incompetence, but I think that's just playing the part of the naive apologist.
Now, lest someone says "You should worry about fixing a problem and not waste our space - blah blah blah" - Accurately assessing the origin of a failure is an extremely crucial part of systemically isolating both the chain of events, and where/how errors were induced before you can begin to formulate methodologies to mitigate what's wrong now, and implement solutions to help prevent future failures.
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