Originally Posted by AsterialatView
in the folder C:\users\[USERNAME]\ doesn't have an elder scrolls online folder in it. the only thing in the documents folder is a shortcut to minion. There is an elder scrolls online folder where I stated previously however.
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Hmmm, just to be sure it's not just some copied folder: Start the game, log into a char, then make a screenshot using "Print Screen" key. It should show the path in the top right corner when you take a screenshot.
For you it should say
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C:\Users\Owner\Documents\Elder Scrolls Online\live\Screenshots
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If it says "C:\Users\Elder Scrolls Online\live\Screenshots" instead, then your system has been a bit misconfigured and refer to Sharlikrans post or add your user "Owner" to the folder permissions / run as admin if you don't want to fix the path. But this will keep causing problems in the future.