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You want to to find the following path folder. If it doesn't exist, you create the missing folder(s). It's where your addons will be placed.
C:\Users\(YOUR_PC_USERNAME)\Documents\Elder Scrolls Online\live\AddOns
When an addon is installed correctly it has to look like this to be loaded:
...\Documents\Elder Scrolls Online\live\AddOns\AnAddon\AnAddon.txt
In other words, the .txt (aka manifest) file must match the addon folder's name and should be on the first level when opening an addon folder.
Hope this is enough to resolve your issue.
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