I don't think they listen to feedback very much
I know some stuff is not matter of life and death, but damn, five years after launch you'd think they'd fix improve certain things that had been brought up over and over. And the list is almost endless.
I know they primarily need to make money, but the amount of new content they release (half of which doesn't seem too interesting anyway) starts to feel ridiculous to me, and at some point they should simply go back to the base game and focus on doing something about the ancient and/or bugged systems.