Thread: Unable to login
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04/16/14, 02:16 PM   #30
Dolby
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Originally Posted by dragonsetc View Post
I found the the main problem to this yesterday. ESOhead and Minion use a different system for passwords than ESOUI, EQ, etc. Their system will not accept special characters in the password. I.e. if you have a "@" in your password, it will fail on Minion or ESOhead, but will work fine on many other ZAM sites. The programmers are now aware of the issue, and are working on it. Till then you can change your password to not have special characters and you should be able to log in.
Oops forgot to ask... After further investigation what site are you using to change your password and do you remember the last site you used to change your password in the past? I have a password with that symbol and it works fine for me on Minion and Esohead.

I am also wondering if just the act of changing your password fixed the problem.
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