Quantcast Minion Issues - ESOUI
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09/26/18, 11:11 AM   #1
JDGipson
Join Date: Sep 2018
Posts: 3
Minion Issues

My minion will not connect to the internet. I have read previous threads about this issue but none of them seem to give a fix for this problem. I am unable to provide any log files due to not using minion for a year or so and since it wont connect their are no log files to be found. I have uninstalled/re-installed multiple times. I have uninstalled my virus protection and still have the same issue. What is my next step?
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09/26/18, 12:35 PM   #2
Baertram
 
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As you said you have read the threads about this: What did you do already in detail please?
And there always should be a minion.log file if you start the minion programm.
It should be located here: %USERPROFILE% if you have installed Minion to the original installation folder.

Press the windows key, enter %USERPROFILE% and press return key.
Inside the file explorer opened folder search for the directory ".minion".
Open it and in there should be the minion.xml file and minion.log.

0. Check if your username contains any non-latin characters! If so rename your windows username to only contain latin chars as MInion won't support non-latin chars in the windows username!
1. Uninstall Minion.
2. Delete/rename the minion.xml file to say minion to reset all settings -> See the path above:
%USERPROFILE%\.minion
2. Download Minion with 32bit instead of 64bit even if you use a 64bit Operating System!
3. Install to the default path
4. Start Minion ALWAYS with administartor rights (right click the link of Minion on your desktop/start menu, choose "Properties" and then choose "Start as administartor" in the enhanced settings.)
5. Remove all Elder Scrolls Online related files like AddOns and SavedVariables from your OneDrive if you use OneDrive! Put it to the standard c:\users\your windows username\documents\Elder Scrolls Online\live folder again
6. Be sure to allow Minion in your antivirus + firewall software (also within Windows Defender!). Search online for Whitelist/allow/exclusion and your antivirus/firewall software name to check how this will be done.
7. If Minion does not start do not close the client (check if the minion process is still active via the task manager) and check the log file's end what is the last thing written in there. e.g. "Ping ...." and then nothing more ? -> Your network is not able to reach the minion servers.
Check if you use a proxy server to connect to the internet and disable it so Minion can start. Then check the Monion settings in the Minion UI (top right corner -> gear icon left to the small i) and setup your proxy in there properly.
8. If Minion won't open check if the windows system tray got a small Minion icon (red rectangle icon with white eye in it), right click it and choose "Reset position". If there is no minion icon in the systemtray check if it is hidden behind the small upwards triangle icon of windows, left to the clock in the system bar (hidden system tray icons).
9. Read other forum threads in here to check what other problems like ipv4 versus ipv6 + java could be the issue and use the fixes/info given in those threads then.
10. If Minion starts but addons wont be recognized change inside the Minion settings the folder depth to search through so all subfolders get scanned properly.

Hope this helps.
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09/28/18, 07:43 AM   #3
JDGipson
Join Date: Sep 2018
Posts: 3
Here is the Minion log:


INFO 2018-09-27 09:51:22,970 [JavaFX Application Thread] gg.minion.Minion:start(43): Attempting to start Minion...
INFO 2018-09-27 09:51:23,571 [JavaFX Application Thread] gg.minion.util.ConfigurationManager:loadConfig(1192): Configuration file does not exist. Creating ...
INFO 2018-09-27 09:51:23,699 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(127): os.name=Windows 10
INFO 2018-09-27 09:51:23,700 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(128): os.version=10.0
INFO 2018-09-27 09:51:23,700 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(129): os.arch=x86
INFO 2018-09-27 09:51:23,700 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(130): java.runtime.version=1.8.0_92-b14
INFO 2018-09-27 09:51:23,701 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(131): java.class.path=C:\Users\jdgip\AppData\Local\Minion\app\Minion-jfx.jar;lib/httpclient-4.5.2.jar;lib/httpcore-4.4.4.jar;lib/commons-logging-1.2.jar;lib/commons-codec-1.9.jar;lib/commons-configuration-1.10.jar;lib/commons-lang-2.6.jar;lib/commons-jxpath-1.3.jar;lib/commons-collections-3.2.2.jar;lib/jackson-mapper-asl-1.9.13.jar;lib/jackson-core-asl-1.9.13.jar;lib/junrar-0.7.jar;lib/commons-logging-api-1.1.jar;lib/commons-vfs2-2.0.jar;lib/maven-scm-api-1.4.jar;lib/plexus-utils-1.5.6.jar;lib/maven-scm-provider-svnexe-1.4.jar;lib/maven-scm-provider-svn-commons-1.4.jar;lib/regexp-1.3.jar;lib/kefirbb-1.1.jar;lib/commons-io-2.4.jar;lib/jsr305-3.0.1.jar;lib/junique-1.0.4.jar;lib/jregex-1.2_01.jar;lib/controlsfx-8.40.11.jar;lib/log4j-api-2.6.2.jar;lib/log4j-core-2.6.2.jar
INFO 2018-09-27 09:51:23,701 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(132): java.library.path=C:\Users\jdgip\AppData\Local\Minion\app;C:\Users\jdgip\AppData\Local\Minion
INFO 2018-09-27 09:51:23,701 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(133): user.language=en
INFO 2018-09-27 09:51:23,701 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(134): user.home=C:\Users\jdgip
DEBUG 2018-09-27 09:51:24,889 [JavaFX Application Thread] gg.minion.controller.MinionController:initWindowControls(504): Controls initialized.
DEBUG 2018-09-27 09:51:24,890 [JavaFX Application Thread] gg.minion.util.FeedClient:checkNetworkConnections(106): Starting network check ...
DEBUG 2018-09-27 09:51:24,891 [JavaFX Application Thread] gg.minion.util.FeedClient:getRoutePlanner(61): System Default Http Proxy.
WARN 2018-09-27 09:51:24,973 [Thread-8] gg.minion.util.FeedClient:run(164): IOException: Address family not supported by protocol family: connect
WARN 2018-09-27 09:51:24,976 [Thread-7] gg.minion.util.FeedClient:run(164): IOException: Address family not supported by protocol family: connect
ERROR 2018-09-27 09:51:24,977 [JavaFX Application Thread] gg.minion.controller.MinionController:<init>(147): Catching javafx.fxml.LoadException:
file:/C:/Users/jdgip/AppData/Local/Minion/app/Minion-jfx.jar!/gg/minion/fxml/Minion.fxml

at javafx.fxml.FXMLLoader.constructLoadException(FXMLLoader.java:2601)
at javafx.fxml.FXMLLoader.loadImpl(FXMLLoader.java:2571)
at javafx.fxml.FXMLLoader.loadImpl(FXMLLoader.java:2441)
at javafx.fxml.FXMLLoader.load(FXMLLoader.java:2409)
at gg.minion.controller.MinionController.<init>(MinionController.java:145)
at gg.minion.Minion.start(Minion.java:64)
at com.sun.javafx.application.LauncherImpl.lambda$launchApplication1$162(LauncherImpl.java:863)
at com.sun.javafx.application.PlatformImpl.lambda$runAndWait$175(PlatformImpl.java:326)
at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.java:191)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:71)
at sun.reflect.GeneratedMethodAccessor1.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:275)
at javafx.fxml.FXMLLoader.loadImpl(FXMLLoader.java:2566)
... 13 more
Caused by: java.lang.NullPointerException
at gg.minion.controller.GamePane.startMedRecAd(GamePane.java:89)
at gg.minion.controller.MinionController.startMedRecAd(MinionController.java:178)
at gg.minion.controller.MinionController.initialize(MinionController.java:161)
... 23 more

INFO 2018-09-27 09:51:49,684 [JavaFX Application Thread] gg.minion.controller.MinionController:lambda$initWindowControls$11(442): Sending to systray.
INFO 2018-09-27 09:52:18,693 [JavaFX Application Thread] gg.minion.Minion:start(43): Attempting to start Minion...
INFO 2018-09-27 09:52:18,698 [JavaFX Application Thread] gg.minion.Minion:start(51): Sending Minion re-open request...
INFO 2018-09-27 09:52:18,704 [JUnique/Server/gg.minion.Minion/Connection] gg.minion.Minion:lambda$start$0(45): Received request to re-opened Minion...
DEBUG 2018-09-27 09:52:18,704 [JUnique/Server/gg.minion.Minion/Connection] gg.minion.controller.MinionControllerpen(311): Starting new Minion instance.
INFO 2018-09-27 09:52:18,704 [JUnique/Server/gg.minion.Minion/Connection] gg.minion.Minion:lambda$start$0(47): Minion re-opened.
DEBUG 2018-09-27 09:52:41,768 [JavaFX Application Thread] gg.minion.Minion:stop(98): Close called.
DEBUG 2018-09-27 09:52:41,778 [Thread-6] gg.minion.MinionShutdownHook:run(21): Shutdown hook called.
INFO 2018-09-27 09:52:48,527 [JavaFX Application Thread] gg.minion.Minion:start(43): Attempting to start Minion...
INFO 2018-09-27 09:52:48,942 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(127): os.name=Windows 10
INFO 2018-09-27 09:52:48,942 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(128): os.version=10.0
INFO 2018-09-27 09:52:48,942 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(129): os.arch=x86
INFO 2018-09-27 09:52:48,942 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(130): java.runtime.version=1.8.0_92-b14
INFO 2018-09-27 09:52:48,943 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(131): java.class.path=C:\Users\jdgip\AppData\Local\Minion\app\Minion-jfx.jar;lib/httpclient-4.5.2.jar;lib/httpcore-4.4.4.jar;lib/commons-logging-1.2.jar;lib/commons-codec-1.9.jar;lib/commons-configuration-1.10.jar;lib/commons-lang-2.6.jar;lib/commons-jxpath-1.3.jar;lib/commons-collections-3.2.2.jar;lib/jackson-mapper-asl-1.9.13.jar;lib/jackson-core-asl-1.9.13.jar;lib/junrar-0.7.jar;lib/commons-logging-api-1.1.jar;lib/commons-vfs2-2.0.jar;lib/maven-scm-api-1.4.jar;lib/plexus-utils-1.5.6.jar;lib/maven-scm-provider-svnexe-1.4.jar;lib/maven-scm-provider-svn-commons-1.4.jar;lib/regexp-1.3.jar;lib/kefirbb-1.1.jar;lib/commons-io-2.4.jar;lib/jsr305-3.0.1.jar;lib/junique-1.0.4.jar;lib/jregex-1.2_01.jar;lib/controlsfx-8.40.11.jar;lib/log4j-api-2.6.2.jar;lib/log4j-core-2.6.2.jar
INFO 2018-09-27 09:52:48,943 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(132): java.library.path=C:\Users\jdgip\AppData\Local\Minion\app;C:\Users\jdgip\AppData\Local\Minion
INFO 2018-09-27 09:52:48,943 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(133): user.language=en
INFO 2018-09-27 09:52:48,943 [JavaFX Application Thread] gg.minion.Minion:logSystemInformation(134): user.home=C:\Users\jdgip
DEBUG 2018-09-27 09:52:49,188 [JavaFX Application Thread] gg.minion.controller.MinionController:initWindowControls(504): Controls initialized.
DEBUG 2018-09-27 09:52:49,189 [JavaFX Application Thread] gg.minion.util.FeedClient:checkNetworkConnections(106): Starting network check ...
DEBUG 2018-09-27 09:52:49,189 [JavaFX Application Thread] gg.minion.util.FeedClient:getRoutePlanner(61): System Default Http Proxy.
WARN 2018-09-27 09:52:49,218 [Thread-8] gg.minion.util.FeedClient:run(164): IOException: Address family not supported by protocol family: connect
WARN 2018-09-27 09:52:49,218 [Thread-7] gg.minion.util.FeedClient:run(164): IOException: Address family not supported by protocol family: connect
ERROR 2018-09-27 09:52:49,219 [JavaFX Application Thread] gg.minion.controller.MinionController:<init>(147): Catching javafx.fxml.LoadException:
file:/C:/Users/jdgip/AppData/Local/Minion/app/Minion-jfx.jar!/gg/minion/fxml/Minion.fxml

at javafx.fxml.FXMLLoader.constructLoadException(FXMLLoader.java:2601)
at javafx.fxml.FXMLLoader.loadImpl(FXMLLoader.java:2571)
at javafx.fxml.FXMLLoader.loadImpl(FXMLLoader.java:2441)
at javafx.fxml.FXMLLoader.load(FXMLLoader.java:2409)
at gg.minion.controller.MinionController.<init>(MinionController.java:145)
at gg.minion.Minion.start(Minion.java:64)
at com.sun.javafx.application.LauncherImpl.lambda$launchApplication1$162(LauncherImpl.java:863)
at com.sun.javafx.application.PlatformImpl.lambda$runAndWait$175(PlatformImpl.java:326)
at com.sun.javafx.application.PlatformImpl.lambda$null$173(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$runLater$174(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$148(WinApplication.java:191)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:71)
at sun.reflect.GeneratedMethodAccessor1.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:275)
at javafx.fxml.FXMLLoader.loadImpl(FXMLLoader.java:2566)
... 13 more
Caused by: java.lang.NullPointerException
at gg.minion.controller.GamePane.startMedRecAd(GamePane.java:89)
at gg.minion.controller.MinionController.startMedRecAd(MinionController.java:178)
at gg.minion.controller.MinionController.initialize(MinionController.java:161)
... 23 more

DEBUG 2018-09-27 09:52:57,947 [JavaFX Application Thread] gg.minion.Minion:stop(98): Close called.
DEBUG 2018-09-27 09:52:57,949 [Thread-6] gg.minion.MinionShutdownHook:run(21): Shutdown hook called.
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09/28/18, 08:02 AM   #4
Baertram
 
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The lines before the Java error appears tell us there will be used the standard proxy of your internet (browser):
Code:
DEBUG 2018-09-27 09:51:24,891 [JavaFX Application Thread] gg.minion.util.FeedClient:getRoutePlanner(61): System Default Http Proxy.
The next messag then afterwards is:
Code:
WARN 2018-09-27 09:51:24,973 [Thread-8] gg.minion.util.FeedClient:run(164): IOException: Address family not supported by protocol family: connect
Searched for the message and found:
1. Try to check whether the spy program called "RelevantKnowledge" is installed. Its uninstallation helped me to solve the problem.
2. https://www.oxygenxml.com/doc/versio...supported.html

Code:
Question:
I have experienced the following error: "Address Family Not Supported by Protocol Family; Connect". How do I solve it?
Solution:
This seems to be an IPv6 connectivity problem. By default, the Java runtime used by Oxygen XML Author prefers to create connections via IPv6, if the support is available. However, even though it is available in appearance, IPv6 sometimes happens to be configured incorrectly on some systems.

A quick fix for this problem is to set the java.net.preferIPv4Stack Java property to true (java.net.preferIPv4Stack=true).

In order to do this, follow this procedure:
Edit the custom_commons.vmoptions file that is located in the Oxygen XML Author installation folder, by adding the Java property java.net.preferIPv4Stack=true, and save it in the same location.
Restart Oxygen XML Author.
Make sure the procedure was successful by going to Help > About > System properties and check that the value of the java.net.preferIPv4Stack property is true.

3.
Try to disable your proxy server/check your proxy settings if there is some proxy active which you haven't activated by your own:
Description of a "proxy" and how to change it within "Windows 10"

If your proxy was set by yourself and should be used try to temporarily disable it and start Minion then, go to the settings and enter the proxy in there. Then enable the proxy in your windows settings again if you need to.
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09/28/18, 11:14 AM   #5
JDGipson
Join Date: Sep 2018
Posts: 3
Ok, I have looked into all of those steps and none of them helped. I do not have Oxygen XML Author. Ive never downloaded it before.
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09/28/18, 12:43 PM   #6
Baertram
 
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Oh yeah, I did only give hints and thought you could find out more on your own and maybe search this forums here for something like "minion ipv6", which was mentioned as solution in the linked thread

It's NOT about the Oxygen XML author but the error type:
It's a java error. Minion uses java as well.
Minion tries to use your network config to use ip version 6 to connect to the net. But it cannot connect properly. So you need to change the "prefered network java connection" from ipV6 to the older ip version 4, ipV4.

Try this thread (which was found via the forum search term "ipv6", after I've tried "ipv4")
http://www.esoui.com/forums/showthre...ht=minion+ipv6

Answer from Votan. And detailed info what to do:
1. Open cmd with administrator
2. enter this and press enter
Code:
setx _JAVA_OPTIONS -Djava.net.preferIPv4Stack=true
This will, like described in the other thread about Oxygen XML author where the setting was changed in the program itsself, change the java settings of your windows to prefer ipV4.
You may need to restart your pc afterwards.

Hopefully this helps.
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