Quantcast TESO launcher hangs at "Loading..." - ESOUI
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03/18/16, 05:47 AM   #1
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[SOLVED] TESO launcher hangs at "Loading..."

Hey guys,

I had to reinstall my PC and i'm on Win10 64bit currently.
As I tried to start the TESO launcher (admin or not) it will always hang and show the background image + a text "Loading..." ("Lade..." -> German client).

I tried several things that I found in the forums and the internet, like install/uninstall sata drivers, intel chipset drivers, microsoft c++ 2010 redist from the TESO_install.exe setup that we can download at the TESO websites (login -> downlaod game), disable firewalls, disable antivirus, etc.

Nothing seems to help

The launcher's log (host.developer.log) file is showing me the following error message:
03/18/2016 12:10:55 Unable to load library (C:\Games\TESO\Launcher\MinSpecDetectionInterop.dll) (193)

Someone wrote in a forum that it could have to do with the SATA drivers and that the harddrives are not recognized correctly.
I updated all drivers and checked the system information, dxdiag, everyhting...

I appreciate every addiitonal tip how I could solve this error. Currently I'm not able to play as I cannot update the game :-(

Last edited by Baertram : 03/18/16 at 06:09 AM.
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03/18/16, 06:10 AM   #2
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Solved (finally)

Damn f**cking MS VC++ 2010 files were incorrect on my system. And the installation tool of TESO did not overwrite them properly.

In the c:\Windows\syswow64 folder there was 1 file "msvcr100.dll" which was an old one. I don't know how it got there but it was not replaced properly.
So I searched all files of the MS VC++ 2010 package manually and removed them, and reinstalled the package from the INSTALL_ESO.exe file agai.

Afterwards the launcher started properly again.
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03/18/16, 08:14 AM   #3
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This is a known issue and there is a patcher in testing that fixes it.
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03/18/16, 01:30 PM   #4
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Oh, good to know.

For the moment I suggest:
Update your support forum thread about this issue and tell the people to delete the old MS VC++ dll files manually, at least this one file, so your description about "Use the ESO_INSTALL.exe file to install the VC++ dlls again" will work properly
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05/30/17, 04:04 AM   #5
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I had the same problem for weeks now, and this finally fixed it! Thanks alot!

- Update: it worked once now it doesnt work anymore.. Could you help me finding the files of the MS VC++ 2010 package manually?
- Update 2: nvm.. installing in another directory solved it.

Last edited by Boezel : 05/30/17 at 04:26 AM.
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