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10/18/14, 05:32 PM   #1
Noblyt
Join Date: Sep 2014
Posts: 7
minion wont load after today

hello my minion worked fine up until today it now says unable to connect to the internet. i did some searching on the forums and got a post from Dolby saying to post this <skip-network-check /> into the xml file and that gets it past the unable to connect to the internet part. but now it just hangs up on the "initializing windows controls" after i log my account in. here is a copy of my log file after the last time of trying to pull it up



Minion logSystemInformation **********************************************************************
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * os.name=Windows 8
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * os.version=6.2
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * os.arch=amd64
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * java.runtime.version=1.7.0_40-b43
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * java.class.path=C:\Users\edward\AppData\Local\Minion\app\Minion-jfx.jar
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * java.library.path=C:\Users\edward\AppData\Local\Minion\app\
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * user.language=en
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * user.home=C:\Users\edward
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation * Documents Directory=Documents
[2014-10-18 19:26:42.INFO com.zam.minion.Minion logSystemInformation **********************************************************************
[2014-10-18 19:26:42.INFO com.zam.minion.Minion enumerateDrives Enumerating Drives:
[2014-10-18 19:26:42.INFO com.zam.minion.Minion enumerateDrives Windows: NTFS
[2014-10-18 19:26:42.INFO com.zam.minion.Minion enumerateDrives RECOVERY: NTFS
[2014-10-18 19:26:42.INFO com.zam.minion.Minion enumerateDrives Desktop:
[2014-10-18 19:26:42.FINE com.zam.minion.Minion start Font: null
[2014-10-18 19:26:43.FINE com.zam.minion.controller.MinionController initWindowControls Controls initialized.
[2014-10-18 19:26:43.FINE com.zam.minion.util.FeedClient checkNetworkConnections Skipping network check ...
[2014-10-18 19:26:44.FINE com.zam.minion.controller.MinionController initBuildAndVersion Build: 5301f19c2a83d870393a28eb91242540375ffd3c
[2014-10-18 19:26:44.FINE com.zam.minion.controller.MinionController initBuildAndVersion Version: 2.0.0-SNAPSHOT
[2014-10-18 19:26:44.FINE com.zam.minion.Minion start Position X: 109 Y: 28 W: 1204 H: 688
[2014-10-18 19:26:45.INFO org.apache.http.impl.execchain.RetryExec execute I/O exception (java.net.SocketException) caught when processing request: Address family not supported by protocol family: connect
[2014-10-18 19:26:45.INFO org.apache.http.impl.execchain.RetryExec execute Retrying request
[2014-10-18 19:26:45.INFO org.apache.http.impl.execchain.RetryExec execute I/O exception (java.net.SocketException) caught when processing request: Address family not supported by protocol family: connect
[2014-10-18 19:26:45.INFO org.apache.http.impl.execchain.RetryExec execute Retrying request
[2014-10-18 19:26:45.INFO org.apache.http.impl.execchain.RetryExec execute I/O exception (java.net.SocketException) caught when processing request: Address family not supported by protocol family: connect
[2014-10-18 19:26:45.INFO org.apache.http.impl.execchain.RetryExec execute Retrying request
[2014-10-18 19:26:45.SEVERE com.zam.minion.controller.MinionController loadGameData null
java.net.SocketException: Address family not supported by protocol family: connect
at java.net.DualStackPlainSocketImpl.connect0(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at org.apache.http.conn.socket.PlainConnectionSocketFactory.connectSocket(PlainConnectionSocketFactory.java:72)
at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:118)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:314)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:357)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:218)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:194)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:85)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:108)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:186)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:106)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:57)
at com.zam.minion.controller.MinionController.loadGameData(MinionController.java:1447)
at com.zam.minion.controller.MinionController.access$2900(MinionController.java:149)
at com.zam.minion.controller.MinionController$27.run(MinionController.java:1022)
at java.lang.Thread.run(Thread.java:724)

[2014-10-18 19:27:10.FINE com.zam.minion.controller.MinionController$15 handle System Tray supported

and a post of my xml file here



<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<minion>
<config-version>2</config-version>
<version>2.0.0-SNAPSHOT</version>
<build>5301f19c2a83d870393a28eb91242540375ffd3c</build>
<client>
<skip-network-check/>
<concurrent-updates>2</concurrent-updates>
<game-scan-depth>4</game-scan-depth>
<position height="688.0" width="1204.0" x="109.0" y="28.0"/>
</client>
<user>
<ga-user-id>45b7ff7b-8a7d-409a-afba-fca10e3bb426</ga-user-id>
<login-id>[email protected]</login-id>
</user>
</minion>

Last edited by Noblyt : 10/18/14 at 05:39 PM.
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10/18/14, 06:21 PM   #2
Dolby
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Hi Noblyt,

We haven't pushed out any patches to Minion recently (not since 09/17). Can you think of any browser plugins, network programs, proxies, network security software, firewall or malware/virus software changes on your system since it last worked? I would be interested to know if something changed so we can better support it.

[2014-10-18 19:26:42.FINE com.zam.minion.Minion start Font: null

Tells me that something is blocking Minion from the internet. That error I pasted above is where it should list the font file it downloaded from our server. However something is preventing it from doing that.

Last edited by Dolby : 10/18/14 at 06:29 PM.
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10/18/14, 09:55 PM   #3
Noblyt
Join Date: Sep 2014
Posts: 7
nothing has changed that i know of. any ideas what i could do ?
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10/19/14, 06:08 PM   #4
Noblyt
Join Date: Sep 2014
Posts: 7
minion still wont connect today. tried everything i can find on the internet. =/
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10/19/14, 08:54 PM   #5
Dolby
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Hi there,

What security, virus, firewall software are you using?

What is your default web browser? Have you changed that recently? Do you have any extensions installed that allow you to bypass region locks?
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10/19/14, 11:24 PM   #6
Noblyt
Join Date: Sep 2014
Posts: 7
i had norton but fully uninstalled when this happened same problem is happening i turn off windows firewall too. also Chrome is my browser and i havent updated it recently and i dont think i have any extensions i deleted them all. also when i reinstall minion. at the end of the install it asked if i want to launch minion. when i say yes. it gives me this error then nothing happens i have to search for minion in my start menu and launch it that way or open file location to get a icon. on desktop i have windows 8.1 this is the error if this helps
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10/20/14, 10:27 AM   #7
Dolby
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Hrm that error sounds like maybe windows UAC is blocking Minion.exe? With the icon you use to launch Minion now can you right click it and try running it as admin? See if it loads for you then?
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10/20/14, 02:37 PM   #8
Noblyt
Join Date: Sep 2014
Posts: 7
that error is only after installing and having launch minion box checked after install. once the install is finished i can open the icon and it still just doesnt connect to the internet... that error is only shown one time when i finish installing it and try launching from the install window. otherwise it just doesnt connect to the internet...
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10/20/14, 02:44 PM   #9
Noblyt
Join Date: Sep 2014
Posts: 7
okay. i randomly just troubleshooted minion. and it asked me to run it in XP service pack 2 mode and when i went to test it with those settings it launched minion just like normal. everything on minion is working good now i think. seems it was a Incompatible program due to me using windows 8.1
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10/20/14, 02:55 PM   #10
Dolby
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Very strange, my development machine is windows 8.1 and apple osx 10.10 and Minion runs just fine with out any compatibility modes on windows 8.1 for me.

Glad you got it working! I will keep an eye out for other people with similar problems and suggest your find. Thanks for letting me know.
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10/20/14, 03:43 PM   #11
Noblyt
Join Date: Sep 2014
Posts: 7
you are very welcome. thank you for helping me. i do have one other question not about minion. but ever since the day minion started to mess up. my eso is messing up too. like i will be logged in for 5 minutes just fine. then i cant open doors attack or talk to any quest givers. and then if i hit esc it swings my sword all the times that i pressed it. but only when i hit Esc then it logs me off with an unknown error has Occurred to try to login again in a few minutes. im thinking that is my connection. maybe packet loss? im not to sure.
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