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07/11/22, 06:46 PM   #1
Join Date: Jul 2022
Posts: 2
cannot download client

i've tried to download the file for the client a few times but when i do it downloads as a ".exe.dll" and my computer can't open it. what am i doing wrong?
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07/12/22, 01:55 AM   #2
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1st it will be a .exe installer no dll file after download!
If you get a .dll your download was the wrong one. Try to rename the file to .exe then.
But you should search in the internet WHAT is changing file extensions to .dll or .exe.dll duing download.
Are you using any plugins in your browser? Try to disable them. Or use another browser.

Try this link of Minion 32bit version, as described to use (even on a 64bit OS) in the troubleshooting guide ( which you hopefully have read already:
I've downloaded this now to check the file and it is working fine, is not corrupted after download, can be executed properly.

2nd I guess your AntiVirus is blocking the downloaded file?
Do you get any error message as you try to open the .exe file? What does it say in detail?
Allow your Antivirus to open the file by whitelisting it in your Antivirus tools, or if you use Windows Defender watch the popup shown and click on the button/text to allow execution.

If the file is not readable/executable allthough the download says it was downloaded successfully you may have:
-Your ISP/router/modem is troubling, try to restart the router/modem
-Virus/Malware on your system infecting files and making them be damage. Scan your total system
-RAM damaged. Often this will result in corrupt downloads or files. Check your RAM for damage via a RAM checker of your RAM producer's website e.g. or follow websites like this

Last edited by Baertram : 07/12/22 at 02:08 AM.
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07/12/22, 12:49 PM   #3
Join Date: Jul 2022
Posts: 2
i got it to download from that link, thanks so much for your help!
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