ESO crash...

QuadroTony · 12/23/14, 05:08 AM

it happends in Cyrodiil
often enough

i playing without any problems, getting letters with Reward for Worthy, you know

but sometimes i open mail window and cant delete empty mails, when i push on the mail all gold and items automatically claimed, is because of bug i believe
but ok when i push "Take all mails" or "take one" or trying to take mails by hands - nothing happends after confirmation dialog about - "Do you really want delete this mail?" i Push "E"(yes) the empty mails still remains

AND WHEN I SEE I CANT DELETE MAIL - THIS IS A DETECTION OF CRASH
IF I TRY / reloadui - I WILL GOT CRASH...

1. when i disable all addons, no crash, but i still cannot delete mails without any addons active
2. it happends after i update ny FilterIt and JunkIt addon. but looks like they are not guilty... IDK

1) i turn off filterIt - crashes gone(all other addons remains)
2) i enable filterit but turn off JunkIt - crashes gone too
3) i turn on both addons - crash(with all active addons too)
4) i turn OFF all addons, except FilterIt and JunkIt - NO CRASH, WTf?
5) i turn off all addons except this two, and i start turn on all other addons one by one.. but its not help,
6) for example i turn-on alot of addons and all was fine after every /reloadui, till i turn ON Item Saver. OK.
7) i OFF all except filterIt+JunkIt+ItemSaver to prove the incompatibility, but NO CRASH!
8) and the same with many more addons too, so i cant figure out the source of conflict/ mby its just game bug or smthing

please help....

circonian · 12/23/14, 09:52 AM

Originally Posted by QuadroTony

ibut sometimes i open mail window and cant delete empty mails, when i push on the mail all gold and items automatically claimed, is because of bug,

Is that a feature from some addon?

QuadroTony · 12/23/14, 10:10 AM

no. normally with/without addon i cant do this

circonian · 12/23/14, 10:33 AM

Originally Posted by QuadroTony

no. normally with addon i cant do this

No, what I meant was that I've never seen an option anywhere in the game that would:

"mail all gold and items automatically claimed"

So are you using some addon that has that option?
Or
Is this just some game option somewhere that I've never seen?

votan · 12/23/14, 10:52 AM

If you can not delete a mail with no addon enabled, the bug must be in build-in script.

After deleting a mail the EVENT_MAIL_INBOX_UPDATE event is triggered.
One of the registered handlers updates the in-box (Suprising

)
Another handler updates the list of recent interactions from the mails left in the box.

But being in Cyrodiil you have a lot other interactions too, I guess.
Maybe there are names breaking the system?
The list of recent interactions is saved on /reloadui. This may causes the crash.

But if this is true, the crash must be gone once the game is restarted. Except this special name is near to you or in your in-box?

Just guessing.

QuadroTony · 12/23/14, 11:14 AM

like this issue caused by addons, but when i turn them off issue still remains? because ofthis scripts

votan · 12/23/14, 11:49 AM

Well possible,

but I think we should remain on the effect, that you can not delete a mail even without an addon.
The only saved variable, which will be loaded, is ZO_Ingame.lua. And your mail in-box is still the same.

Disable all addons.
And before your open your mail, type this in your chat window:

/script EVENT_MANAGER:UnregisterForEvent("AutoComplete", EVENT_MAIL_INBOX_UPDATE)

Can your delete those mails now?

circonian · 12/25/14, 02:07 PM

For anyone who has said they have a character that crashes when loading, with JunkIt turned on could you try this version & tell me if it makes a difference. JunkIt_v2.41

TribeofOne · 12/25/14, 07:53 PM

Originally Posted by circonian

For anyone who has said they have a character that crashes when loading, with JunkIt turned on could you try this version & tell me if it makes a difference. JunkIt_v2.41

I still have only 1 character out of 7 that crashes with Junkit using this version.
steps I took and observations-

tried to log in on my crafter (the one who crashes) w/ Junkit, game crashed.
Logged in with other 6 character w/ junkit, works fine.
disabled junkit and was able to log in with my crafter who immediately received mail from hirelings
cleared mail, took attachments. logged out.
re-enabled junkit, tried to log in to my crafter again and game crashes.

I'm just guessing that its mail related but it sure seems Junkit related but ONLY on 1 character.

circonian · 12/26/14, 10:35 PM

Originally Posted by TribeofOne

I still have only 1 character out of 7 that crashes with Junkit using this version.
steps I took and observations-

tried to log in on my crafter (the one who crashes) w/ Junkit, game crashed.
Logged in with other 6 character w/ junkit, works fine.
disabled junkit and was able to log in with my crafter who immediately received mail from hirelings
cleared mail, took attachments. logged out.
re-enabled junkit, tried to log in to my crafter again and game crashes.

I'm just guessing that its mail related but it sure seems Junkit related but ONLY on 1 character.

Thank you very much for that, that is very helpful information.

Sorry to everyone for the delay, I was out of state for christmas & didn't have any of my software or the game to test with. Its been a long day and a 12 hour drive, but I am back home now & will be able to look into this in more detail. I will let you know as soon as I find something.

QuadroTony · 12/28/14, 08:36 AM

looks like the reason of crash was in JunkIt/FilterIt addon
all okay with fixed version