CHAT ERROR SPAM - help please

[Anceane]

Before the patch i was using Multichatwindow and XD4-Chat - no problem.

Before login off last night, i deactivated all addons.
Downloaded the patch, and to be sur to not have any problem, i launched the game with NO folder Elder scroll online letting this game creating it.

I launched the game with NO ADDONS, though as soon as i was in game, i have this message popping and i have on my screen a ghost of the old window created by Multichatwindow.

I do not have access to it, i can not mouse over it because the game goes mad, i can just resize it smaller or larger.

But anyway i can not play as the game chat itself spamm this error probably because of this ghost window.

Any idea of what i can do please ?

THank you

2015-08-31T15:03:15.687-05:00 |cff0000Lua Error: EsoUI/Ingame/ChatSystem/SharedChatSystem.lua:730: operator # is not supported for # nil
stack traceback:
	EsoUI/Ingame/ChatSystem/SharedChatSystem.lua:730: in function 'SharedChatContainer:PerformLayout'
	EsoUI/Ingame/ChatSystem/PC/ChatSystem.lua:32: in function 'ChatContainer:PerformLayout'
	EsoUI/Ingame/ChatSystem/SharedChatSystem.lua:640: in function '(anonymous)'|r

[Baertram]

Maybe renaming the following folders could help (which will result into the standard game without any addons etc.).

Close the client and go to the base directory
"c:\users\<your windows username>\documents\The Elder Scrolls Online\live" (or "C:\...liveeu" if you play on the EU servers).

The following folders should be renamed/deleted/moved:
AddOns
SavedVariables (<- this most probably will have a file like "ZO_Ingame.lua" which maybe the error initiator).

Rename them to AddOns_BACKUP and SavedVariables_BACKUP for example.

And then rename the file AddOnSettings.txt too, for example AddOnSettings.txt_BACKUP
Delete the file ShaderCache.cooked (shouldn#t have to do with it but just to be sure )

Maybe rename the file UserSettings.txt too, which will have you to setup all settings ingame again.



Otherwise, if I understood you wrong and you've already deleted all the folders in this directory before:
Nevermind and good luck to solve the issue.

[Anceane]

Originally Posted by Baertram Maybe renaming the following folders could help (which will result into the standard game without any addons etc.). Close the client and go to the base directory "c:\users\<your windows username>\documents\The Elder Scrolls Online\live" (or "C:\...liveeu" if you play on the EU servers). The following folders should be renamed/deleted/moved: AddOns SavedVariables (<- this most probably will have a file like "ZO_Ingame.lua" which maybe the error initiator). Rename them to AddOns_BACKUP and SavedVariables_BACKUP for example. And then rename the file AddOnSettings.txt too, for example AddOnSettings.txt_BACKUP Delete the file ShaderCache.cooked (shouldn#t have to do with it but just to be sure ) Maybe rename the file UserSettings.txt too, which will have you to setup all settings ingame again. Otherwise, if I understood you wrong and you've already deleted all the folders in this directory before: Nevermind and good luck to solve the issue.

hehe thanks anyway for trying, but i did all that already 3 times )

Then ZOS Jessica, helped me or at least tried too, and i end up with her last message : need to reinstall as the addon did a fairly severe issue to my game (

[Baertram]

I'm just wondering how the addon can change your game files? This must be some kind of server setting then, isn't it?
Otherwise all the files we are possible to change have been in these directories.
Weird.

Idea:
Did you try the repair function in the launcher?

Another idea (after re-installing. This is what I do):
After a fresh installation + patching copy the whole ESO's launcher and game directory to an external harddrive, or another folder/harddrive.
After each patch you would be able to recopy the last files again from this external harddrive/other directory (assuming that you synch both folders some time after each patch, as you were able to play properly).
This helped me too many times in the past and saved me many hours of reinstalling ;-)

[Anceane]

Originally Posted by Baertram I'm just wondering how the addon can change your game files? This must be some kind of server setting then, isn't it? Otherwise all the files we are possible to change have been in these directories. Weird. Idea: Did you try the repair function in the launcher? Another idea (after re-installing. This is what I do): After a fresh installation + patching copy the whole ESO's launcher and game directory to an external harddrive, or another folder/harddrive. After each patch you would be able to recopy the last files again from this external harddrive/other directory (assuming that you synch both folders some time after each patch, as you were able to play properly). This helped me too many times in the past and saved me many hours of reinstalling ;-)

I just learned the hard way that :

AFAIK chat tabs, their names and settings, are saved on the server. So if you deleted the whole Docs/ESO folder, i.e. all add-ons and saved vars, and the client is still spitting errors, it's likely getting malformed data from the server. I don't want to jump conclusions, but I doubt reinstall will help.

Now my reinstall is almost done, and i must say that i am almost afraid to log in to find out that i can not play anymore ...

[circonian]

It sounds to me like a phantom window problem. The game has code built in to create multiple chat windows, but its not complete & has a few bugs in it. MultiChatWindow turns that feature on & fixes some of the bugs. The extra chat windows are managed by the game, not any addon which is why the window your seeing still exists even though you removed the addons. The reason its causing errors is because, as I said, they didn't finish the code for it, & it doesn't work correctly, but MultiChat fixes those bugs. But since you removed MultiChat , its not there to fix them for you.

My guess is that if you reinstall MultiChatWindow and log in (you may have to log in then reload ui) it will probably fix the problem for you. If not you could install my ChatIt addon which has the ability for MultiChatWindows, turn the multiChatWindow feature on in settings, reload the ui by typing "/reloadui" in the chat window and that should fix it.

If it still does not ChatIt has a built in ability to manually destroy all of the extra chat windows. In the settings menu there is a button that says "Destroy Chat Windows" ("Allow Multiple Chat Windows" must be turned on to use it). If you click that it will definitely get rid of those phantom windows for you. Then if you want you can turn "Allow Multiple Chat Windows" back off, uninstall ChatIt, & Reinstall MultiChatWindows.

[Ayantir]

Oh yes, I had this when I was broking my chat for tests
If ChatIt does not work i'll give you something that helps